One of the things I don't like about working in a call center is the dispensability of the people. I mean people from this kind of corporate environment tend to move around at a very much faster rate comparedto the traditional corporate setting.
I'm not really sure if I will be proud or be pissed off with my currentsituation. Apparently, my team was soOoO efficient because despite of the small number of people I have (17 QAS) given the amount of target that was given to us, we were able to hit it in a very timely manner. As of now, there is a seasonal account that will run only until December and they need to pullout 2 peoplefrmmy team. My initialreaction was "What?!! Are you serious?" With 10 people dedicated to one line of business and 7 other peopleto another LOB, our workforce is just enough. We can't afford to have someone to go on leave or absent. But then again, I can do nothing as I am just a lowly-life QA supervisor. I exist in our company to follow orders. Something that really sucks knowing the fact that the one giving direction to our campaign doesn't really understands how the business runs. *Sigh*
I hope that one the ONE will have the guts to go our area and LEARN how we are going on with our QA lives. Where the ONE came from is far different from what we are praticing now.
Labels: office stories, what i feel