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No Holds Barred: A compilation of rants, raves, movie and book reviews, R & R escapades, relationships, office workloads, and stories to ponder. For this year, this is also going to be our wedding blog. Updates and Review on Wedding Suppliers will posted here...Honeymoon experience and other escapades will also be posted.
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Friday, November 02, 2007
One of the things I don't like about working in a call center is the dispensability of the people. I mean people from this kind of corporate environment tend to move around at a very much faster rate comparedto the traditional corporate setting.
I'm not really sure if I will be proud or be pissed off with my currentsituation. Apparently, my team was soOoO efficient because despite of the small number of people I have (17 QAS) given the amount of target that was given to us, we were able to hit it in a very timely manner. As of now, there is a seasonal account that will run only until December and they need to pullout 2 peoplefrmmy team. My initialreaction was "What?!! Are you serious?" With 10 people dedicated to one line of business and 7 other peopleto another LOB, our workforce is just enough. We can't afford to have someone to go on leave or absent. But then again, I can do nothing as I am just a lowly-life QA supervisor. I exist in our company to follow orders. Something that really sucks knowing the fact that the one giving direction to our campaign doesn't really understands how the business runs. *Sigh*
I hope that one the ONE will have the guts to go our area and LEARN how we are going on with our QA lives. Where the ONE came from is far different from what we are praticing now.

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posted by ruther @ 3:21 PM  
  • At 11/02/2007 8:26 PM, Blogger Engr. Cesar Noel said…

    Actually in corporate world, nobody is indispensable which is unfortunately a reality.

  • At 11/02/2007 11:18 PM, Anonymous Avy said…

    well, that's a first. QA ka pala? hanep, lam mo ba ang tindi ng QA namin, yung ibang ka-team ko binigyan ba naman ng grado na 40-50%, grado pa ba yun?

    thanks for dropping by rin pala. :)

  • At 11/03/2007 12:37 PM, Blogger ruther said…

    hi avy,

    yep QA sup po me...

    ganun ba? di naman kami ganun..madalas kapag nakakakuha ng red alert of uber low score like that, something terrible must have had really happen on the call. :) D nman kami berdugo noh... LOL

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About Me
Name: ruther
Home: Ontario, Canada
About Me: *25-something faggot *proud pinay *business degree imbecile *iskolar ng bayan *former student activist *call center quality assurance supervisor* former DELL computer technician* *prefers grave yard shift rather than day shift job *doesn't drink nor smoke *koreanovela sucker *lead guitarist *internet-holic *bossa nova aficionado *KFC extreme hot shots lover *imago's fan *sydney bristow apprentice(wish!) *gil grissom struggling student(talk about being geek!) *jack bauer's love interest(another wish!) *michael scofield's savior(get real!)* avid follower of jerry bruckheimer *soon-to-be-bride of a very wonderful groom.
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