I am so sad and at the same time proud, that one of my people has been promoted as an oprations supervisor. A former team member of mine said that my "legacy" has never fade. When this girl was transferred to my team, I didn't know her but I embraced and welcomed her in my team whole-heartedly. When she was on the process of answering the questionnaire given to EPS aspirants, I asked her not to answer the question right away but think it overnight. Marami pa syang maiisip na isagot na baka di nya maisama kung magmamadali syang sumagot. Upon learning the good news, she texted me and thanked me for all the lunchesand experiences we shared. Tomy surprised, I received an email from her yesterday:
Youâ€™ve probably heard this many times already, from me and from your other QASâ€™s. But I just want to say, â€œâ€Thank youâ€ for a lot of things. For the fun you have always stimulated within our team, your prompt action every time we have issues in the team â€“ technical or â€œnon-technicalâ€, your compassion and dedication! I want to say, â€œYou are great!â€ However, even that term is still not enough to describe how you really are! I am still quite new to the call center industry and this is just my 2nd job. But I guess I can say that you are one of the best EPSâ€™s an employee can ever have. For your guidance, your patience, your wisdom, and your friendship (I hope Iâ€™m not wrong on that one hehe..), THANK YOU!! Like I said, I will remember the things you told me. More than my EPS, more than a co-worker, I canâ€™t help but see you as s friend for all the good deeds youâ€™ve shown. I never thought I could experience those things without your leardership.
THET, YOU ARE SIMPLY AMAZING!!! SOBRA!!
End of the month na lang ako siguro magpapa-Laps! J And! And! Sali pa rin ako sa Monito-Monita ha? Hehe..
I am so used to the gesture that people from my team who got promoted will treat me to starbucks or lunch but this simple email really made my day. I didn't actually realize that in such a short span of time (2 months), I was her model and now that she is going to be a supervisor like me, she will try to use the same people management that I do.
Oh well, So long Roxanne! I'm gonna miss you!
Labels: office stories, what i feel