I have mentioned before that my brother works as a network support engineer and part of his job is to do on-site troubleshooting. Some of their major clients are Robinson's, Matrobank, LTO and some business holdings of Henry Sy. One time, while having some tete-a-tete, he mentioned that one of their clients (a filipino-owned online gaming business) was having a terrible time tracking down some hackers. Ok, here is the scenario: somebody (from Russia who is apparently using a satellite phone) will call the business' customer service department and would tell the local person that the management needs to send a huge amount of money (and boy, we are talking about millions of dollars here!) in his bank account or less, their system will shut down in 5 minutes. At first the management thought that it's just one of those prank caller but true to the caller's words, their entire system shut off within 5 minutes. This incident caused a lot of complaints from their customers. Hmmmm, how can you do online betting if the gaming system's is down? I have never been to Las Vegas. But watching CSI LV and Crime Suspense's The Take Down give me a "feel and smell" of the sin city. If I am going to do online betting, it should have the "mood" of a real casino and more importantly, a spotless reputation as we talk about customer's private information. Highest data encryption is very vital to ensure that nobody will access a customer's confidential information without any authorization from the account holder. Plus, a gaming website should be user-friendly especially for gambling-challenged people like me. Placing bets should come straight-forward. Otherwise, I'm gonna go nuts! LOL At bet365 they provide a range of online betting services through their online casino: sports book betting facility, interactive games section and a dedicated online poker playing area. They provide a one wallet system so that customers can enjoy the benefits of their full range of services through one manageable account. Nice, isn't it? Labels: benjamin talks, gaming |
